A couple in North Dakota accrued a $130,000 liability stemming from individual income tax Trust Fund Recovery Penalty assessments. The Enrolled Agent assigned to the case had negotiated a stay of enforcement action and was working with a Revenue Officer to establish an installment agreement, when the wife was garnished through the automated Federal Levy Program. The Revenue Officer assigned to the case was extremely difficult to reach and was unable to access the automated system to release the levy. The Enrolled Agent pushed the Revenue Officer to expedite her financial review and establish an installment agreement, which would release the levy through the automated system. The installment agreement was approved based on a full financial analysis, the proper coding was entered, and the Federal Levy was lifted before the first installment payment was due.