A non-profit Daycare center in Zephyrhills, Florida hired Timberline to negotiate penalties that had accrued on its account. The entire liability was comprised of solely penalties and associated interest. The Enrolled Agent on the case ensured the taxpayer was protected from enforced collection action while she worked with her client to gather information pertaining to the events that led to the accrual. After lengthy negotiations with the Internal Revenue Service, the Enrolled Agent was successful in abating the entire liability of $31,252.61 and obtained a refund for all the payments that had been credited on the account in the amount of $6,086.68. The taxpayer no longer is obligated to make their monthly Installment Agreement payments and has no obligations to the Internal Revenue Service.